The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Yes, of course! We can ship the order to any location in the United States. However, if you need to ship multiple items to different locations, you will have to place a separate order for each address, and pay shipping on both orders.
Yes, for an extra $10 we can rush your order and have it completed in 1-2 business days, instead of the normal processing time of 3-5 business days. Send us a conversation if you would like to rush your order and we will respond as soon as possible with a listing allowing you to pay the additional $10.
Our mat designs are fade-proof. However, if the coir fibers are regularly exposed to rain or water, they will start to darken slightly. This does not impact the design or durability of the mat.
I only ship within the continental United States. For other potential shipping opportunities, please contact me before you make a purchase. Thanks